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FAQ's Q: What happens if I purchase a product and find out it's not exactly what I had in mind? A: We offer a "no questions asked" return policy. Simply return the product undamaged for a full refund (less shipping). This does not apply for design work. Saws and other machinery will require a 15% restocking fee. Q: What should I do if the product shipped does not work properly, is missing pieces, etc? A: Please contact us as soon as you notice a problem. All products come with some type of warranty and we can help you determine what needs to be done in order to correct the problem. This may mean sending replacement parts or replacing the product altogether without further cost to you. |Home| |Patterns| |Photos| |Shop Online| |Links| |Contact Us| BeautiBrick, Inc. PO Box 970 Hampstead, NC 28443 |